FAQ for Registered Students

Do I need to register with your office more than once?

Registration occurs after your documentation is reviewed and you are determined to be eligible for services.  Registration is your initial meeting with a counselor to determine appropriate accommodations for the semester. This only occurs once, and from that point forward, you are “registered” with the Disability Services office. After registering with the office, students who wish to maintain their accommodations will need to schedule a thirty minute check in at the beginning of each semester to continue accommodations. These are the only mandatory appointments for maintaining accommodations. Student registered with Disability Services may make appointments as needed throughout the semester in addition to the semester check-ins. Click on our Individual Consultation and Counseling link for more information.

Do I have to take my test/exams in the office of disability services?

The short answer is no. Alternative testing is a common accommodation, as many disabilities impact testing. We do provide testing in the Disability Services office for some students with disabilities. We prioritize testing in Disability Services for students who need special equipment or technology/software to take their test, followed by students who need to be ensured a low distraction test environment. Students who will be testing in Disability Services will be given a special testing form, in addition to their letter of accommodation. Some students prefer to test with their class.  For these students, we encourage you to arrange alternative testing with your professors. It is the professor’s responsibility to provide testing accommodations for students who are not testing in Disability Services. If your professor has questions about this, please refer them to our office. Please click on the Testing link under Academic Accommodations.

My friend gets copies of class notes through Disability Services, why can’t I receive them as well?

Appropriate accommodations are determined based on many factors including documentation, student interview, and the professional judgment of a disability services counselor.  Counselors work closely with students to determine appropriate accommodations based on the impact of the individual's disability.  Therefore, it is possible that two students with the same disability have different accommodations. If you have questions about your accommodations, please make an appointment with a counselor.

I am eligible for class notes and still haven't received any. What should I do?

There are several student responsibilities in securing class notes. First, you must check in every semester in order to explore accommodations, such as receiving class notes. If this accommodation is approved, an email will be sent to the class in which class notes are needed. We ask that you wait at least a week for notes to be provided. If you are not receiving notes or experience any issues with quality, please contact your counselor in the Disability Services office. However, if faculty provide students access to detailed class notes then a note taker may not be secured. Please click on the Class Notes and Student Responsibilities links to find out more information related to this process.

Can the Office of Disability Services change my professor's assignment deadlines because of my disability?

Most deadlines for course assignments or papers are identified on the class syllabus, which students receive at the start of the semester.  Assignment extensions due to a disability are not typically provided unless there has been a severe excerabation resulting in extended absence from classes.  Students should plan to start large assignments early to give themselves extra time to complete their work.  If you do experience absences or miss deadlines due to a major disability related event, please contact the Office of Disability Services for further support. Additional documentation may be required. You must also  follow up with your professor(s) as soon as possible to address any missed classes or assignments. Excessive absences and missed or late assignments can have a negative impact upon your overall grade, regardless of disability.

I have difficulty accessing some of the books in the library due to my disability, is there support available?

YES. Students experiencing difficulty with accessing shelved books or resources can request assistance from a librarian. Students can visit the online library catalog and once the book information is found, it can be printed and given to a librarian for further assistance.

I was a volunteer note taker. How should I indicate this on my resume?

As a volunteer you receive 45 hours of community service and this experience can be a great resume builder. Below is an example resume statement:

Volunteer Note Taker (Semester and Year)
Office of Disability Services - UNC Charlotte

Provided detailed notes, weekly, for qualified students registered with the Office of Disability Services.
Forty five hours of community service was awarded for participation in the Note Taker accommodation program.