Disability Services COVID-19 Updates

Spring Updates


To promote social distancing, appointments with counselors continue to be virtual, by phone, email and Google Meet. To schedule, call 704-687-0040 or email disability@uncc.edu.  Students may also contact their DS counselor directly. We look forward to connecting with you!

Submitting Your Disability Documentation

To submit documentation for review:

  1. Submit Online: Students new to Disability Services can submit documentation using the secure DS Student Portal, the preferred method for students who have a NinerNET Student ID number
  2. Fax: 704-687-1395
  3. Email: disability@uncc.edu
  4. Mail:
    Office of Disability Services
    UNC Charlotte, Fretwell 230
    9201 University City Boulevard

    Charlotte, NC 28223-0001 
Help Us Safeguard Your Information
Do not include your social security number on any documents submitted to DS by email. Only your UNC Charlotte student ID number is necessary for processing.

DS Test Center

  • The DS Test Center is open beginning February 22, 2021, in conjunction with the first day of in-person instruction for Face-to-Face and Hybrid classes.
  • Only tests that are administered in person on campus may be taken in the DS Test Center.
  • All Online tests and exams will be administered Online by Faculty.

How Tests will be Administered for Online Courses

  • All Online tests and final exams will be administered Online by faculty.
  • Accommodations will apply in the Online environment.
  • Assistive technology accommodations: Students who use assistive technology (screen readers, screen magnifiers, etc.) should have access to these technologies on their home computers. 
  • Students should communicate with faculty prior to any test to ensure accommodations are in place.

Class Notes Accommodation

When students who receive the "supplemental class notes" accommodation are enrolled in Online classes: 

  • Notes are applicable for Online classes that are Synchronous (specific meeting times) but not recorded.
  • Asynchronous classes and Synchronous classes that are recorded will not need class notes.

DS Mask Policy

It is the policy of UNC Charlotte for the Spring 2021 semester that everyone is required to engage in safe behaviors to avoid the spread of COVID-19 in the 49er community. Because students registered with Disability Services include those with underlying conditions, adherence to these community standards is critical.

All students, faculty, staff, and visitors to DS and all test-takers in the Test Center will be required to wear face coverings/masks. This includes any satelite testing locations used by DS. Individuals who do not adhere to this policy will be asked to leave DS. If a student or employee refuses to leave DS after being dismissed, they will be referred to the Office of Student Conduct or Human Resources, as appropriate. 

Extending Test Time in Canvas: Faculty Resources

Students who have extended time on tests will need extended time for Online tests. 

For 24/7 assistance, contact Canvas Support at 1-877-257-9780 or by live online chat sessionFor more information, visit the DS Faculty Resources page

Calculating Extended Time

  • Extended time is based on the amount of time allowed all students, multiplied by the extended time accommodation.

Creating Accessible Online Materials: Faculty Resources

Niner Nation Cares

For the latest information on the University's return to campus plans, visit the Niner Nation Cares website.