On-Campus Housing Accommodations

The Office of Disability Services collaborates with Housing and Residence Life (HRL) to address access and housing accommodation requests. Students who plan to live on campus must first apply for Housing. Visit Housing & Residence Life for more information.

The Process

Students with disability-related housing needs must submit appropriate disability documentation to Disability Services for review.  Once documentation is reviewed by a DS counselor, students are notified via their University email regarding eligibility status and next steps. If you are eligible for housing or meal plan accommodations, DS staff makes recommendations for reasonable accommodations to HRL.


Disability-related housing requests require that both the Disability Documentation Form and the Housing and Meal Plan Addendum be completed by your treating healthcare professional. Your eligibility for housing accommodations cannot be determined if Disability Services does not receive both completed documents. Disability documentation is retained in Disability Services in accordance with DS record retention procedures.

Emotional Support Animals (ESAs)

In compliance with Section 504 and the Americans with Disabilities Act, the University of North Carolina at Charlotte provides reasonable housing accommodations to students with disabilities. Because the provision for emotional support animals is addressed by the Federal Fair Housing Act, the Office of Disability Services (DS) has established procedures for documenting the need for an emotional support animal in on-campus housing.

An Emotional Support Animal (ESA) is an animal prescribed to an individual with a disability by a healthcare or mental health professional to play a significant part in a person's treatment process, (e.g., in alleviating the symptoms of that individual's disability). An emotional support animal does not assist a person with a disability with activities of daily living, and does not accompany a person with a disability at all times.

All students must follow Housing and Residence Life procedures and deadlines to request on-campus housing. For more detailed information, review the Guidelines and Request Form for an Emotional Support Animal (ESA) in On-Campus Housing. To have a request for an ESA reviewed, students must submit pages 3-5 of the Request Form for an Emotional Support Animal (ESA) in On-Campus Housing, completed by their current treating health care provider.

Generally, documentation acquired from websites or health care professionals who have had no contact with the student except for limited encounters that were specifically intended to produce an ESA letter are not considered to be reliable.

In Case of Emergency: Planning for Your ESA

Students requesting to have an Emotional Support Animal in on-campus housing must have a plan for the care of their animal in the event of an emergency. Be prepared to provide Housing and Residence Life staff with an emergency contact who can retrieve your ESA within twelve hours in the event that you are unable to care for the animal. If a student with an ESA is quarantined due to COVID-19, this will be treated as an emergency. The emergency contact will be notified to come to campus and retrieve the ESA until the student is able to return to their assigned room and care for the animal independently again.  

ESA Request Form


Documentation for housing and meal plan accommodation requests should be submitted to Disability Services as soon as possible as space is limited and demand for on-campus housing is high. To give us time to review, documentation should be received at least one week prior to the Housing and Residence Life cancellation deadline of June 1.

ESA Requests: Review is a multi-step process, and because impact on others in the residential unit must be considered, timeliness of the request is important. Requests for ESAs received less than six (6) weeks from the last day of the final exam period for the current semester will not be considered that semester. Those requests can be considered for the following semester, provided documentation remains appropriate.


Disability related housing and meal plan accommodations must match the documented disability. Accommodations are based upon disability needs and not personal preferences.  The Office of Disability Services will not endorse requests for specific dorm preferences.

Accommodations may include, but are not limited to:

  • Wheelchair accessible housing
  • Housing located on lower floors
  • Housing equipped for students who are Deaf or hard of hearing
  • Assistance with meal plans that address disability related dietary restrictions

Personal Care Attendant

If you plan to reside on campus and require the use of a Personal Care Attendant (PCA), please visit our Personal Care Attendant page for more information.

Off-Campus Housing

The Office of Disability Services does not provide housing accommodations for students residing off campus.