How to Register for Services

The Process

UNC Charlotte students who plan to request accommodations must first register with the Office of Disability Services. This is done by submitting current and relevant documentation of their disability. For more information and appropriate forms, visit our Documentation page.

Documentation is reviewed by a DS counselor to determine eligibility. This process typically takes 4-6 business days. Once a determination is made, students are notified via their University email regarding eligibility status and next steps.

Next Steps: Once eligible, students schedule a Registration appointment. In this appointment, the student and DS counselor engage in an interactive process to identify reasonable, appropriate accommodations. This remains a collaborative process throughout the student's time at UNC Charlotte. Registration for services is not complete until the student meets with a DS counselor. In the event that documentation does not meet guidelines for documenting a disability, the emailed letter will detail this decision.

Student Responsibilities

Students are often surprised to learn the difference in the level of personal responsibility between high school and college. 

Stay on Track with Helpful Hints

Use the DS Portal

Students manage their accommodations via our online system, the DS Portal.  Students must have a face-to-face appointment with a DS counselor in order to set up DS Portal access. Returning students who have not set up Portal access must schedule an in-person Check-In appointment in order to set up Portal access and continue their accommodations. 

Request Your Accommodations

Use the DS Student Portal to send request accommodations and send Accommodation Letters to faculty each semester. Students will also use the DS Student Portal to schedule tests, request note takers and download class notes, if applicable.

Meet with Faculty

Even though many DS processes are online, students are still responsible for meeting with their instructors to discuss their accommodations. For 100% online classes, students should follow up with instructors by email.

Schedule Tests Using the DS Portal 

Students who qualify for testing accommodations in the DS Test Center use the DS Portal to schedule tests and final exams. Students are responsible for scheduling their tests. Professors are notified by the Portal when you submit your test or final exam requests. Professors must approve the test request before the student can test in DS.

Address Concerns or Changes in a Timely Manner 

If your needs change or you have concerns related to your accommodations, notify your DS counselor as soon as possible. If the situation is complex, schedule an "Advisement" appointment to get further assistance.

Use Campus Resources

Remember to utilize other campus supports! A list of campus resources is included in the Student Handbook that was emailed to you after your Registration appointment.