How to Register for Services

The Process

UNC Charlotte students who plan to request accommodations must first register with the Office of Disability Services. This is done by submitting current and relevant documentation of their disability. Visit our Documentation page to learn more and to access the appropriate forms.

Documentation is reviewed by a DS counselor to determine eligibility. This process typically takes 4-6 business days. Once a determination is made, students are notified via their University email regarding eligibility status and next steps.

If eligible for services, students schedule a registration appointment. In the registration appointment, the student and DS counselor engage in an interactive process to identify reasonable, appropriate accommodations. This remains a collaborative process throughout the student's time at UNC Charlotte. Registration with our office is not complete until the student meets with a DS counselor. In the event that a student’s documentation does not meet the guidelines for documenting a disability, the emailed letter will detail this decision.

Student Responsibilities

Students are often surprised to learn the difference in the level of student responsibility between high school and college. Once you have completed your registration with Disability Services, these Helpful Hints can keep you on track:

Use the DS Portal: Students manage their accommodations via our online system, the DS Portal.  Students must have a face-to-face appointment with a DS counselor in order to set up DS Portal access. Returning students who have not set up Portal access must schedule an in-person Check-In appointment in order to set up Portal access and continue their accommodations. 

Send Your Accommodation Letters: Students who have set up Portal access will use the DS Student Portal to send their accommodation letters to their professors. Once access to the Portal is set up, students should use the DS Student Portal each semester to send their accommodation letters to their professors, schedule tests and final exams with the DS Test Center, and request note takers or download class notes, if applicable.

Meet with Your Faculty: Even though many DS processes are now online, students are still responsible for meeting with their instructors to discuss their accommodations. For 100% online classes, students should follow up with instructors by email.

Schedule Tests Using the DS Portal (if applicable): Students who qualify for testing accommodations in the DS Test Center use the DS Portal to schedule tests and final exams. Students are responsible for scheduling their tests. Your professors will be notified by the DS Portal when you submit your test or final exam requests. Professors must approve the test request before the student can test in DS.

Address Concerns or Changes in a Timely Manner: If your needs change or you have concerns related to your accommodations, notify your DS counselor as soon as possible. If the situation is complex, schedule an "Advisement" appointment to get further assistance.

Use Campus Resources: Remember to utilize other campus supports! A list of campus resources is included in the Student Handbook that was emailed to you after your Registration appointment.